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Find out our Summer Sales 2019 and save up to 50%Free Shipping in EU for orders over 250 €

Terms of sale

General conditions of sale
All prices on the website are inclusive of VAT.

Shipping cost

Shipments are made by courier. For any shipment are applied the following rates:

COUNTRY STANDARD EXPRESS FREE SHIPPING
Austria 15.00 € 30.00 € > 250.00 €
Belgium 15.00 € 30.00 € > 250.00 €
Bulgaria 25.00 € 40.00 € > 500.00 €
Canada - 30.00 €  -
Croatia 15.00 € 30.00 € > 250.00 €
Czech Republic 25.00 € 40.00 € > 500.00 €
Denmark 15.00 € 30.00 € > 250.00 €
Estonia 25.00 € 40.00 € > 500.00 €
Finland 15.00 € 30.00 € > 250.00 €
France 15.00 € 30.00 € > 250.00 €
Germany 15.00 € 30.00 € > 250.00 €
Greece 25.00 € 40.00 € > 500.00 €
Hungary 25.00 € 40.00 € > 500.00 €
Ireland 15.00 € 30.00 € > 250.00 €
Italy 5.00 € 10.00 € > 150.00 €
Japan - 40.00 € -
Latvia 25.00 € 40.00 € > 500.00 €
Lithuania 25.00 € 40.00 € > 500.00 €
Luxemburg 15.00 € 30.00 € > 250.00 €
Netherlands 15.00 € 30.00 € > 250.00 €
Norway - 30.00 € -
Polonia 25.00 € 40.00 € > 500.00 €
Portugal 15.00 € 30.00 € > 250.00 €
Romania 25.00 €  40.00 € > 500.00 €
Slovakia 25.00 € 40.00 € > 500.00 €
Slovenja 15.00 € 30.00 € > 250.00 €
Spain 15.00 € 30.00 € > 250.00 €
Sweden 15.00 € 30.00 € > 250.00 €
Switzerland - 30.00 € -
United Kingdom 15.00 € 30.00 € > 250.00 €
United States - 30.00 € -

Currently we can't ship to Countries not listed in the table above.

Any customs duties on products are totally applied to the customer.

Shipments are made within 2 working days (Saturday and Sunday are not working days for couriers).
Once the goods are shipped, the delivery is made within 48/72 working hours via express courier (based on the selected shipping method).
We communicate the departure delivery and tracking number by email.
Shipments are made by courier Italian Post Office - SDA, DHL and UPS.

For more information: https://www.bottaeb.it/it/spedizioni-e-resi

Payment methods
Credit Card, Paypal and Bank Transfer.

Payment Security
We guarantee the security of payment and the data related to the credit card, as all payment transactions are made directly to PayPal on their secure server, and Botta & B Srl nor any other entity will know your personal data and credit card number.
Payments made by bank transfer are checked for confirmation on a daily basis. Note that a bank transfer always requires 24-48 hours before it is notified to us.

Right to a refund and returned goods
Botta & B Srl recognizes the right to a refund as provided by law.
The deadline to exercise this right is 10 days from receivement of goods.
By that date, the customer is required to send a written notice to ecommerce@bottaeb.it and we will reply with all instructions on how to return the good/s.
Within 3 working days of receivement of goods, Botta & B Srl will carry out a refund for the exact amount that the customer paid for the purchase of merchandise.
The costs of return shipment are covered by the customer.

Returns from extra-EU Countries
Returns from extra-EU Countries are allowed and we will send you all the customs documents you need for the shipment. Please wait for our documentation before deliver the goods to the courier.
The costs of return shipment are covered by the customer.

For more information: https://www.bottaeb.it/it/spedizioni-e-resi

Issuance of the invoice
The customer can specify different billing information from those used for shipping.
Once your order has shipped, the invoice will be attached to the shipment.

Secure Payments
Secure Payments
Express Delivery
Express Delivery
SSL Navigation
SSL Navigation
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