Terms of sale

General conditions of sale

All prices on the website are inclusive of VAT.

Shipping cost

Shipments are made by courier. For any shipment are applied the following rates:

Currently we can't ship to Countries not listed in the table above.

Any customs duties on products are totally applied to the customer.

Shipments are made within 2 working days (Saturday and Sunday are not working days for couriers).
Once the goods are shipped, the delivery is made within 48/72 working hours via express courier (based on the selected shipping method).
We communicate the departure delivery and tracking number by email.
Shipments are made by courier Italian Post Office - SDA, DHL and UPS.

For more information: https://www.bottaeb.it/it/spedizioni-e-resi

Payment methods
Credit Card, Debt Card or Paypal.

Payment Security
We guarantee the security of payment and the data related to the credit card, as all payment transactions are made directly to PayPal on their secure server, and Botta & B Srl nor any other entity will know your personal data and credit card number.

Right to a refund and returned goods
Botta & B Srl recognizes the right to a refund as provided by law.
The deadline to exercise this right is 10 days from receivement of goods.
By that date, the customer is required to send a written notice to ecommerce@bottaeb.it and we will reply with all instructions on how to return the good/s.
Within 3 working days of receivement of goods, Botta & B Srl will carry out a refund for the exact amount that the customer paid for the purchase of merchandise.

The costs of return shipment are covered by the customer. Their cost is:

Return from Italy: 8.00 €
Return from EU Countries: 15.00 €

The cost of return will be retained from the order refund.

All returns must be shipped from the same country they were delivered.

For more information: https://www.bottaeb.it/it/spedizioni-e-resi

Issuance of the invoice
The customer can specify different billing information from those used for shipping.
Once your order has shipped, the invoice will be attached to the shipment.