General conditions of sale
All prices on the website are inclusive of VAT.
For all orders in Italy less than Euro 150.00, the shipping charges are set at Euro 10.00.
For all orders in EU Countries less than Euro 250.00, the shipping charges are set at Euro 15.00.
For Switzerland the shipping charges are Euro 30.00
Shipping times and delivery of products
Shipments are made within 2 working days (Saturday and Sunday are not working days for couriers).
Once the goods are shipped, the delivery is made within 48 working hours from Italy via express courier.
We communicate the departure delivery and tracking number by email.
Shipments are made by courier Italian Post Office - SDA.
Credit Card, Paypal and Bank Transfer.
We guarantee the security of payment and the data related to the credit card, as all payment transactions are made directly to PayPal on their secure server, and Botta & B Srl nor any other entity will know your personal data and credit card number.
Payments made by bank transfer are checked for confirmation on a daily basis. Note that a bank transfer always requires 24-48 hours before it is notified to us.
Right to a refund and returned goods
Botta & B Srl recognizes the right to a refund as provided by law.
The deadline to exercise this right is 10 days from receivement of goods.
By that date, the customer is required to send a written notice to firstname.lastname@example.org and we will reply with all instructions on how to return the good/s.
Within 3 working days of receivement of goods, Botta & B Srl will carry out a refund for the exact amount that the customer paid for the purchase of merchandise.
There will not be any refund for costs of shipping if any in the original order.
The only expense that the customer must undertake, to assure the right to a refund, is the courier shipping charges to return the goods to our office.
Issuance of the invoice
The customer can specify different billing information from those used for shipping.
Once your order has shipped, the invoice will be attached to the shipment.